FAQs
Since details can vary by franchise, we recommend using our session finder tool to locate your local Cha Char Chimps entertainer. You can also contact us directly, and we’ll ensure your query is directed to the right person.
Class sizes are capped to ensure safety and enjoyment, but the exact number depends on the venue’s size.
Most venues offer parking, but please reach out to your local Cha Char Chimps entertainer for specifics about the venue you'll be attending.
Cha Char Chimps is generally suitable for children from birth to 5 years old. However, some themed events and discos cater to older children, and certain locations offer dedicated baby sessions for non-walkers. Contact your local entertainer for more details.
This depends on the franchise owner. Some sessions are term-time only, while others continue through the holidays, either fully or on a reduced schedule. Older siblings are welcome to join during the school holidays.
Yes, definitely! Cha Char Chimps is designed to be a family-friendly event, so feel free to bring along all your little ones.
Absolutely! Some entertainers offer discounts for childminders, so please contact your local entertainer for details.
All children are welcome, even the grumpy ones! You know your child best—if they need a break, feel free to leave the room, but there’s no pressure to do so.
Yes, you are welcome to feed your baby at any time during the session.
No worries at all! Just come in and find a comfortable spot when you arrive.
Yes, we love to party! For prices and availability, contact your local Cha Char Chimps entertainer or submit an inquiry through our contact form.
Yes, we offer flexible Pay As You Go options to suit the unpredictable schedules of parents with babies and toddlers.
This varies by location—some franchise owners allow drop-ins, while others require pre-booking. Please check with your local entertainer for specific details.
Yes, we encourage you to take as many pictures and videos as you like. However, please be mindful of other families and children in the background and do not post to social media without expressed permission from everyone in the photo. You are welcome to blur/cover faces if you do not have their permission. If you do share to social media, please tag us, we love to see!
Yes, all refreshments are included in the entry price at no extra charge.
Of course! Family members like grandparents, aunts, uncles, and others are all welcome.
You can participate as much or as little as you like! The only requirement is that your child is supervised throughout the session.
That’s perfectly fine! There’s no pressure for your child to be actively involved—they’re welcome to observe if that’s what they prefer.
Absolutely! The session is just as much for you as it is for your child. If you need some adult conversation, feel free to chat during the session.
Cancellation policies vary by franchise. Please contact your local Cha Char Chimps entertainer to find out their specific cancellation policy.
Some franchises offer discounts for block bookings, loyalty schemes, or sibling discounts. Please check with your local entertainer to see what offers are available.
We strive to be inclusive and welcoming to all children. Please let your local entertainer know if your child has any specific needs, and they will do their best to accommodate.
Sessions usually include a mix of music, singing, dancing, and interactive activities designed to engage young children. Please follow us on social media to get a feel for what we do.
While each session has a planned structure, many entertainers are open to taking requests, please ask your entertainer on arrival and they may be able to accommodate your request.
While we strive to select venues that offer baby changing facilities, there may be instances where dedicated facilities are unavailable. If this is the case, there will be areas in which you can privately and safely change your baby. Please speak to your local entertainer if you are unsure.